Shipping Policy

    • Important Information
    • Shipping Rates
    • Definition of Shipping Methods
    • Definition of Shipping Terms

Important Information

We process and ship most new orders within 24 to 72 hours on Monday through Saturday, excluding major holidays. If an ordered item is unavailable, we will notify you of the status. Your order is shipped from USPS Teterboro Distribution Center – 200 Industrial Ave, Teterboro, NJ 07608, via USPS. Please read the following information below for more details.

Same-Day Shipping
    • Orders received by 8 AM PST (Pacific Standard Time) are processed the same day.
    • Any orders received after 8 AM are processed the next business day.
Standard Ground Shipping Methods Are
    • USPS Priority, USPS First-Class Mail, USPS Parcel Post.
    • The shipping method is determined by the package’s weight, destination, and volume.
    • Free shipping and discounted items will be sent via USPS First-Class Mail.
    • We will choose the shipping method for FREE SHIPPING all order shipping address from USA.
International Orders

    • bybuybox.com does not pay for customs fees.

    • If a shipment incurs such charges, the customer is responsible.

Note: The customer is responsible for all additional shipping costs that may incur from inputting an incorrect address or a refused shipment. Not all shipping methods are available to all countries.

Shipping Rates

Shipping charge is calculated based on volume of the package, destination, and delivery method selected by the customer. To calculate the shipping cost, add the desired items into the shopping basket, enter your zip code and country, and click ‘Calculate Shipping.

If an additional volume charge needs to be added onto your order, we will contact you to acquire approval. If you have any other questions, please contact us at info@bybuybox.com.

Definition of Shipping Methods

Note: All transit times shown below are from the time your order is actually shipped, not when you place your order. Business days for carriers are as follows: USPS: Monday – Saturday.

Domestic Shipping

USPS First Class Mail
    • Not insured. Tracking available to countries below. Delivered typically in 2-7 business days.
    • USPS 1st class packages can be tracked to Australia, Belgium, Brazil, Canada, Denmark, France, Germany, Ireland, Israel, Netherlands, New Zealand, Spain, Sweden, and Switzerland. Domestic U.S packages can not be tracked via First Class Mail.
USPS Parcel Post
    • Not insured. Tracking available to most countries. Delivered typically in 1-2 weeks. 3-4 weeks to Hawaii.
USPS Priority Shipping
    • Insured up to $50. Tracking available to most countries. Delivered typically in 2-5 business days.
International Shipping

See our International Shipping policy page.

Definition of Shipping Terms

Below is a list of shipping terms used on bybuybox.com. Following each term is their definition, to better help you understand the information we provide.

Insured Package

If it is proved that an insured package is lost, damaged, or vandalized during shipment, the customer will not be held liable. The ByBuyBox Claim Form must be filed after the eligible date; this is strictly enforced. The customer has the option for a reshipment or a refund. Filing for a claim becomes available after 30 and 45 days from the shipment date for domestic and international orders, respectively. For USPS Domestic Priority orders the package is insured up to $50 for free.

Non-Insured Package

We may or may not add insurance at our discretion.

Delivery Confirmation

Delivery information is offered, if available on some shipments. USPS will have an initial and delivery scan as well as intermittent scans, but will not have scans of every location the shipment passes through. USPS only offers Delivery Confirmation numbers to guarantee that the package was delivered.

Tracking Number

A tracking number is a unique serial number by a particular carrier that allows you to retreive information about your package’s current location and status.

    • Except for USPS First-Class International Mail, tracking is available for USPS.
    • USPS scans MOST locations of interest. Packages may not be marked “delivered,” even after a delivery is made.- Original tracking number may not be valid upon crossing international borders.- Call your country’s local postal service for more information.
Transit or Delivery Time:

Transit time starts the day an order is actually shipped, not when it is placed. Business days are Monday through Saturday for USPS. Holidays are not business days. 

    • USPS OPEN 6 business days: Monday – Saturday. Packages will only be delivered on these days.